Frequently Asked Questions
Everything you need to know about your professional ERGO styling experience.
What makes ERGO styling tools different from other professional brands?
ERGO tools are engineered with ergonomic handles to reduce wrist strain and feature advanced tourmaline-infused components for superior shine and heat consistency.
How long will it take for my order to ship?
Standard orders are processed within 1-2 business days. Domestic shipping typically takes 3-5 business days depending on your location.
Do you offer a warranty on your electrical styling tools?
Yes, all ERGO hair dryers and irons come with a limited one-year warranty covering manufacturer defects to ensure your professional tools perform at their best.
What is your return policy for brushes and tools?
We accept returns on unused, unopened products in their original packaging within 30 days of purchase. For hygiene reasons, used brushes cannot be returned.
How do I clean and maintain my ERGO brushes?
We recommend removing hair after every use and gently washing the bristles with a mild shampoo and warm water once a month. Avoid soaking the wooden handles.
Do you offer professional pricing for licensed stylists?
Yes, we have a dedicated Pro Program. Licensed professionals can apply for a pro account to access exclusive industry pricing and education resources.